Privacy policy

PRIVACY POLICY

Last Updated: August 26, 2026

This Privacy Policy describes how Home Store Furniture (“Home Store Furniture,” “we,” “us,” or “our”) collects, uses, discloses, and otherwise processes personal information when you visit www.homestorefurnish.com (the “Site”), communicate with us, make a purchase, or otherwise use our products and services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using our Services, you acknowledge the practices described in this Policy.

1. PERSONAL INFORMATION WE COLLECT

The personal information we collect depends on how you interact with us and our Services.

Information You Provide Directly

We may collect information you provide to us, including:

  • Name

  • Billing address

  • Shipping or delivery address

  • Email address

  • Telephone number

  • Order and purchase information

  • Product selections

  • Delivery instructions

  • Customer account information

  • Communications with us

  • Customer service inquiries

  • Reviews, feedback, or other information you choose to provide

Payment Information

When you make a purchase, payment information may be collected and processed by Shopify, payment processors, financing providers, banks, or other payment service providers used to complete your transaction.

Depending on the payment method, this may include payment card information, billing information, transaction information, or financing-related information.

Home Store Furniture does not necessarily receive or store complete payment card information when payment information is processed directly by third-party payment providers.

Device & Website Usage Information

When you visit our Site, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Time zone

  • Cookie and similar technology information

  • Pages and products viewed

  • Search activity

  • Referring websites

  • Interaction with our Site

  • Shopping cart and checkout activity

This information may be collected through cookies, pixels, tags, log files, and similar technologies.

Customer Service & Communications

If you contact us by telephone, email, website form, social media, or another method, we may collect the information contained in your communication and any information reasonably necessary to respond to your request.

2. HOW WE USE PERSONAL INFORMATION

We may use personal information for purposes including:

Processing & Fulfilling Orders

We use information to:

  • Process purchases

  • Process or facilitate payments

  • Confirm orders

  • Arrange delivery, shipping, or pickup

  • Coordinate special and custom orders

  • Provide invoices and receipts

  • Communicate regarding order status

  • Process returns, claims, or warranty requests

Customer Service

We may use personal information to:

  • Respond to questions

  • Provide customer support

  • Resolve order issues

  • Process damage or warranty claims

  • Communicate regarding deliveries or pickups

  • Maintain records of customer communications

Operating & Improving Our Business

We may use information to:

  • Operate and maintain our Site

  • Improve our products and Services

  • Understand how customers use our Site

  • Analyze website performance

  • Maintain business and transaction records

  • Improve customer experience

  • Manage inventory and fulfillment

Security & Fraud Prevention

We may use information to:

  • Authenticate transactions

  • Detect or investigate potentially fraudulent activity

  • Protect our customers, business, Site, and Services

  • Prevent unauthorized transactions

  • Respond to payment disputes or chargebacks

  • Enforce applicable agreements and policies

Marketing & Advertising

Where permitted by applicable law, we may use personal information to communicate with you about:

  • Products

  • Promotions

  • Sales

  • Special offers

  • Store news

  • Other marketing communications

We may also use cookies and similar technologies to measure advertising performance or provide advertising that may be more relevant to users.

You may unsubscribe from promotional email communications by using the unsubscribe option provided in those communications.

3. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information when reasonably necessary to operate our business and provide our Services.

Categories of recipients may include:

Shopify

Our online store is hosted through Shopify, which provides technology and e-commerce services necessary to operate our online store.

Payment & Financing Providers

Information may be provided to payment processors, banks, financing companies, fraud-prevention providers, or other financial service providers when necessary to process or service a transaction.

Third-party financing accounts are subject to the applicable financing provider's own privacy practices and agreements.

Manufacturers, Suppliers & Fulfillment Partners

When necessary to fulfill an order, particularly a special or custom order, we may provide appropriate information to manufacturers, suppliers, distributors, warehouses, or fulfillment partners.

We disclose only information reasonably necessary for the applicable business purpose.

Delivery & Logistics Providers

We may provide information such as your name, delivery address, telephone number, order information, and delivery instructions to delivery companies, freight carriers, logistics providers, installers, or other parties assisting with fulfillment.

Technology & Business Service Providers

We may disclose information to service providers that assist us with functions such as:

  • Website hosting

  • E-commerce

  • Analytics

  • Marketing

  • Advertising

  • Communications

  • Customer service

  • Fraud prevention

  • Data storage

  • IT and security

  • Business operations

Professional Advisors

Where appropriate, we may disclose information to attorneys, accountants, insurers, financial advisors, or other professional advisors.

Legal & Safety Purposes

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable laws or regulations

  • Respond to subpoenas, court orders, warrants, or other lawful requests

  • Establish, exercise, or defend legal claims

  • Protect our rights or property

  • Protect customers or others

  • Investigate fraud or unlawful activity

  • Enforce our Terms of Service or other agreements

Business Transactions

If Home Store Furniture is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

4. ADVERTISING, ANALYTICS & COOKIES

Our Site may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand Site usage, measure performance, prevent fraud, and support advertising or marketing.

These technologies may collect information about your device, browsing activity, interactions with our Site, and purchases.

Depending on the services enabled on our Site, certain advertising or analytics partners may receive information about your interactions with the Site in accordance with applicable law and your privacy choices.

Where required, we provide mechanisms for managing applicable cookie or privacy preferences.

5. COOKIES

Cookies are small files or pieces of information stored on your browser or device when you visit a website.

We may use cookies that are:

Necessary

These cookies support essential website functions such as:

  • Shopping carts

  • Checkout

  • Security

  • Customer accounts

  • Authentication

  • Privacy preferences

Analytics & Performance

These technologies help us understand how visitors interact with our Site and help us improve its functionality and performance.

Advertising & Marketing

Where enabled, these technologies may help us measure advertising campaigns or provide advertising based on interactions with our Site.

You may be able to control cookies through your browser settings and any privacy controls made available through our Site.

Blocking certain cookies may affect the functionality of portions of the Site.

Because the cookies and technologies used by Shopify and other services may change, we do not attempt to maintain a static list of every individual cookie within this Policy.

6. INFORMATION FROM THIRD PARTIES

We may receive personal information from third parties that provide services on our behalf or facilitate transactions, including:

  • Shopify

  • Payment processors

  • Financing providers

  • Delivery or logistics providers

  • Marketing and advertising providers

  • Analytics providers

  • Fraud-prevention services

  • Manufacturers or suppliers

Information received from these parties is handled in accordance with this Privacy Policy and applicable law.

7. THIRD-PARTY WEBSITES & SERVICES

Our Site may contain links to websites, applications, financing providers, payment providers, or other services operated by third parties.

We do not control the privacy or security practices of independent third parties.

We encourage customers to review the privacy policies and terms of third-party services before providing information to them.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Fulfill orders

  • Provide customer service

  • Maintain transaction and accounting records

  • Process warranty or damage claims

  • Comply with legal obligations

  • Resolve disputes

  • Prevent fraud

  • Enforce agreements

  • Protect our legal rights

The appropriate retention period may vary depending on the type of information, the nature of the transaction, legal requirements, and legitimate business needs.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

9. DATA SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Customers should use appropriate precautions when accessing accounts or transmitting information online.

10. CHILDREN'S PRIVACY

Our Site and Services are not directed toward children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so that we can review the request and take appropriate action.

11. YOUR PRIVACY RIGHTS

Depending on where you live, applicable privacy laws may provide certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Obtain a copy of certain personal information

  • Opt out of certain targeted advertising or data-sharing practices

  • Withdraw consent where processing is based on consent

  • Appeal certain decisions concerning a privacy request

  • Exercise other rights provided by applicable law

These rights are subject to exceptions and limitations under applicable law.

We may need to verify your identity before processing certain privacy requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

12. AUTHORIZED AGENTS

Where permitted by applicable law, you may designate an authorized agent to make certain privacy requests on your behalf.

We may require verification of the agent's authority and/or verification of your identity before processing the request.

13. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the applicable law and our data-processing practices, these may include rights concerning access, correction, deletion, portability, targeted advertising, profiling, or certain forms of sharing or sale of personal information.

Where legally required and applicable to our practices, we will provide mechanisms for exercising those rights.

We do not sell personal information for money.

Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than an ordinary exchange of information for money. If our use of advertising or analytics technologies constitutes regulated “sale,” “sharing,” or targeted advertising under an applicable law, eligible users may exercise applicable opt-out rights through the privacy controls provided on our Site or by contacting us.

14. INTERNATIONAL USERS

If you access our Services from outside the United States, your information may be processed in the United States or other countries in which our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country of residence.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

15. DO NOT TRACK & PRIVACY SIGNALS

Some browsers provide “Do Not Track” settings or other privacy preference signals.

Because privacy technologies and legal requirements continue to develop, our response to these signals may depend on the signal, jurisdiction, technology used, and applicable legal requirements.

Where applicable law requires recognition of a legally recognized browser-based opt-out preference signal, we will process such signals as required.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, technology, Services, legal requirements, or other operational reasons.

When we update this Policy, we may revise the “Last Updated” date at the top of this page.

We encourage users to review this Policy periodically.

17. CONTACT US

If you have questions about this Privacy Policy, would like more information about our privacy practices, or would like to submit a privacy request or complaint, please contact:

Home Store Furniture
3250 Blenheim Boulevard
Fairfax, VA 22030
United States

Email: homestorefurnish@gmail.com
Phone: (703) 559-5596

We may request information reasonably necessary to verify your identity and process your request.

If applicable law provides a right to appeal or submit a complaint to a governmental privacy authority, you may exercise that right as provided by applicable law.